Quality Manager

USA-MI-Sterling Heights
2 months ago
Job ID
Pos. Category


Position Summary:

As a Quality Manager, you will lead internal manufacturing to be the best in class by demonstrating aggressive quality improvements in order to meet or exceed customer expectations.  This key leader will effectively promote quality achievement and performance improvements throughout, Manufacturing Engineering, Purchasing, Manufacturing Operations, and Development.  Builds strong relationships with Purchasing and Sourcing teams to solve and improve quality of purchased materials and components.  Interfaces closely with these groups on the introduction of new products as well as in line products.  Ensure Quality representation in the development of every product.  Ensure there are checks-and-balances between what the customer desires (marketing, designers) and what can actually be achieved (purchasing, manufacturing) - via specifications, standards, control plans, and inspection plans.

Interfaces closely with the Senior Manager , Global Supply Chain, Distribution & Operations relative to inbound product.

Initiates, recommends and provides solutions to existing quality problems relating to the product, process or Quality System. Verifies and documents the implementation of such solutions.  Partners with manufacturing to control further processing and prevention of delivery of the product until non-conformances are resolved.

Identify, develop and coordinate systems, procedures, methods, instructions, training needs and training documentation associated with the Quality System.  Ensure that internal audits are performed, documented and utilized as a means to verify compliance to all Quality System standards and contractual requirements.  Present management with monthly Q.A. reports on process performance and audit results.






Position Specific Responsibilities


Supplier Quality

  • Manage the inspection of raw materials and components and confirm material certifications. Develop the Incoming Quality Inspection protocol and issue corrective actions to vendors. Drive effective and timely root cause analysis from vendor.
  • In collaboration with the Purchasing group improve supplier’s quality by developing KPI’s and conducting in-process inspections. Reports on findings and performance.



  • Lead the creation and documentation of components and materials specifications as well as of quality standards.  Seek input from different disciplines including sales, product development, supply chain, marketing, and operations.
  • Lead the creation of quality plans and procedures to ensure that product meets specifications during development (DFEMA, PFEMA, Process Control Plan, DVP&R).
  • Initiate testing of materials, parts, or finished products to measure product performance under a variety of conditions.
  • Lead the development and execution of the production part approval process for new product model introduction and changes that affect fit, form or function.







  • Define procedures and methods to monitor and ensure that all requirements of the quality plan are met by the product during manufacturing utilizing basic and advanced practical problem solving techniques.
  • Manages factory quality inspectors and pack-out to perform quality control activities (inspection, measurement, etc) at various stages in the production process (i.e. receiving inspection, final inspection, and in-process inspection.). Initiate practical problem solving on the factory floor to bring product back into engineering specifications. 
  • Monitor quality performance by gathering relevant data and producing statistical reports. Collect and analyze quality performance data and charts against defined parameters and KPI’s.
  • Manage and maintain the US quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.




Key Requirements:


  1. B.A. Degree in Engineering, Business or related discipline with five (5) years of progressively increasing responsibilities in the Quality field or 10+ years in progressively increasing responsibilities in Quality Management.
  2. Experience with quality management tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control and Failure Mode & Effective Analysis as applied to product manufacturing and process development.
  3. Launch Quality Experience
  4. Demonstrated leadership, negotiation, project management, facilitation and problem solving skills required.



Adaptability and Personal Skills Required


This position requires a strong, confident and self-starting technical leader. Must possess strong coordination, organization and liaison skills to manage a multitude of assignments. Must have strong problem solving skills and be capable of accurately assessing needs, maintaining a calm demeanor and taking quick action to resolve issues. Clear and effective verbal and written communication skills are critical; as is the ability to promote the open flow of information by actively soliciting and listening to the ideas of others. Proven ability and commitment to being discreet, tactful, timely, and operating judiciously when addressing internal and external customer needs. Diplomatic interpersonal skills are a must to effectively relate to customers at all levels of the organization.

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