As a Quality Manager, you will lead internal manufacturing to be the best in class by demonstrating aggressive quality improvements in order to meet or exceed customer expectations. This key leader will effectively promote quality achievement and performance improvements throughout, Manufacturing Engineering, Purchasing, Manufacturing Operations, and Development. Builds strong relationships with Purchasing and Sourcing teams to solve and improve quality of purchased materials and components. Interfaces closely with these groups on the introduction of new products as well as in line products. Ensure Quality representation in the development of every product. Ensure there are checks-and-balances between what the customer desires (marketing, designers) and what can actually be achieved (purchasing, manufacturing) - via specifications, standards, control plans, and inspection plans.
Interfaces closely with the Senior Manager , Global Supply Chain, Distribution & Operations relative to inbound product.
Initiates, recommends and provides solutions to existing quality problems relating to the product, process or Quality System. Verifies and documents the implementation of such solutions. Partners with manufacturing to control further processing and prevention of delivery of the product until non-conformances are resolved.
Identify, develop and coordinate systems, procedures, methods, instructions, training needs and training documentation associated with the Quality System. Ensure that internal audits are performed, documented and utilized as a means to verify compliance to all Quality System standards and contractual requirements. Present management with monthly Q.A. reports on process performance and audit results.
Position Specific Responsibilities
Adaptability and Personal Skills Required
This position requires a strong, confident and self-starting technical leader. Must possess strong coordination, organization and liaison skills to manage a multitude of assignments. Must have strong problem solving skills and be capable of accurately assessing needs, maintaining a calm demeanor and taking quick action to resolve issues. Clear and effective verbal and written communication skills are critical; as is the ability to promote the open flow of information by actively soliciting and listening to the ideas of others. Proven ability and commitment to being discreet, tactful, timely, and operating judiciously when addressing internal and external customer needs. Diplomatic interpersonal skills are a must to effectively relate to customers at all levels of the organization.